Values & Ethics

By Feb 08, 2016
Rate this item
(1 Vote)

OUR APPROACH IS UNIQUE. WE UNDERSTAND THAT TALKING ABOUT PERSONAL DENTAL PROCEDURES IS A SENSITIVE TOPIC. THAT'S WHY WE EMPLOY A KNOWLEDGEABLE  STAFF WHO IS TRAINED TO TALK TO YOUR PATIENTS WHILE MAINTAINING HIPAA COMPLIANCE. WE COLLECT REVENUE ON EVERY TYPE OF DENTAL ACCOUNT IN THE MEDICAL INDUSTRY. WE COLLECT ONLY DENTAL REVENUE.

 

YOUR PATIENTS WILL APPRECIATE OUR COMMUNICATION

Let’s face it. Some patients are on edge before they go to the dentist and we know that’s how they feel when they receive a call from a debt collector. So our standards for account recovery are with the patient in mind. We are sensitive to the nature of every patient billing situation and are familiar with dental practice procedures.

 

VALUES & ETHICS

At Dental Collectors we employ educated dental negotiators to communicate with your patents. Dental procedures are better understood by our specially trained staff thereby making your patient comfortable discussing their account. We're an advocate for you and your patients' credit ratings with a strong focus on professionalism:

  • Resolve Client Requests in 24 hours or Less
  • Treat Patients with Respect
  • Maintain Industry Leading Recovery
  • Retain and Reinforce the Client’s Good Reputation
  • Efficient and Compliant Dispute Resolution
  • Streamline the Collection Process with Technology
  • Resolve Customer Requests Promptly
  • Be Flexible
  • Maintain the Highest Level of Integrity, Professionalism and Ethics
  • Happy Clients, Happy Employees, Positive Cash Flow
  • Patient Friendly Calls & Payment Negotiations

 

EVEN BETTER

  • Call Models are Tailored for Dental Accounts
  • Manage Your Accounts Online
  • Integration with Zotec, McKesson, Imagine, Dentrix and Others
  • 24 hour Online Patient Payment Portal

 

HIPAA COMPLIANCE

HIPAA is applicable to protected health information. Protected health information is any oral or written information about a patient that relates to the physical or mental condition of a patient. HIPAA applies to "covered entities," which are statutorily defined as those entities which receive, use or are exposed to protected, private patient health information. Therefore, dental collection advocates are included in HIPAA's reach. Read more about our safety and compliance here.

 

Read 1700 times
Dental Collectors

Amir Erez, President and CEO

Website: www.dentalcollectors.com
Login to post comments

affiliations