Technology

By Oct 13, 2015
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TECHNOLOGY TO SUPPORT YOUR BILLING OR ENTERPRISE RESOURCE PROGRAM LIKE DENTRIX. SOFTWARE ALLOWS US TO INTEGRATE WITH YOUR PRACTICE AND BE A TRUE EXTENSION OF YOUR OPERATIONS.  

 

DENTAL ERP SOFTWARE INTERGRATIONS:

  • Ace Dental
  • Dentimax
  • Identalsoft
  • Denticon
  • Total Dental
  • Practice Web Dental
  • Umbie Dentalcare
  • Dentrix

OUR TECHNOLOGY PROVIDES:

  • Online Access
  • Virtually Transparent Environment
  • Comprehensive Performance Reports
  • Secure and PCI compliant payment processing
  • HIPAA secure 128 bit encrypted EDI
  • Ability to make account notes

 

DIALER & IVR

Dental Collectors employs automated dialing technology to verify, scrub and prioritize phone numbers optimizing contact with your patients. We developed IVR, telephonic and web based options offering various methods of payments to your patients, resulting in maximum revenue recovery. Our “communication bandwidth” ensures resolution of patient disputes, account inquiries and payment issues providing the best possible patient experience and maximum patient retention

 

 THIS AFFECTS YOUR REVENUE

  • Patients can Make Payments by Phone Without a Collection Advocate
  • Patients can make a Payment Online
  • All Phone Numbers are Verified
  • Greatly Reduce Days in Collections and Increase Cash Flow

 

Data Security

Security—whether physical, network, or data—is a primary focus at Dental Collectors and is part of our core culture. We rigorously secure all data, including backup systems in the event of system failure due to natural disaster, or otherwise. We utilize coded key-fob locks on all external doors to protect our physical facility. Our building is a medium-high security facility with on-site grounds and building security personnel.

We regularly upgrade all routers and firewalls and conduct 128-bit encryption of all data. We use dedicated T1's for both voice and data. We use a dual backup methodology. All of our Direct Access Storage Devices (DASDs) are redundant. We maintain a complete backup of the live data. In addition, we do a complete backup daily. The daily backups are archived for two weeks; the weekly backups are archived for a month, and the monthly backups are archived for a year. Yearly backups are archived indefinitely.

 

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Dental Collectors

Amir Erez, President and CEO

Website: www.dentalcollectors.com
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